Program Director PACE and Private Duty Services

HCA CarePartners
Asheville, North Carolina

Posting Date: November 7, 2023

Posting Expiration Date: January 1, 2024

Lauren Sexton


Last year alone, HCA Healthcare colleagues invested over 156,000 hours impacting our communities. As a Program Director PACE and Private Duty Services with CarePartners, you can be a manager in an organization that is devoted to giving! Benefits CarePartners, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. Free counseling services and resources for emotional, physical and financial wellbeing 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) Employee Stock Purchase Plan with 10% off HCA Healthcare stock Family support through fertility and family building benefits with Progyny and adoption assistance. Referral services for child, elder and pet care, home and auto repair, event planning and more Consumer discounts through Abenity and Consumer Discounts Retirement readiness, rollover assistance services and preferred banking partnerships Education assistance (tuition, student loan, certification support, dependent scholarships) Colleague recognition program Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits Note: Eligibility for benefits may vary by location.

Come join our team as a Program Director PACE and Private Duty Services. We care for our communities and employees! HCA Hope Fund in fourteen years reached a historic milestone: $50 million in help to our colleagues in need. Last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The Program Director provides the leadership to effectively grow the program by ensuring clinical excellence, operating efficiency and financial strength. This includes leadership in developing a strong clinical team and partnership with Medical Director and medical staff to ensure the clinical excellence and operational performance of the program. The Program Director is also responsible for designing, developing and implementing a strategic plan to ensure the success of the program’s clinical, financial and overall operating performance and successful growth. The Program Director directs, administers and coordinates the overall operations, including the goals and objectives established by the Chief Executive Officer, Chief Financial Officer, and Chief Nursing Officer.

Essential Accountabilities:

  • Provide day-to-day leadership within the organization, including advice, guidance, direction and authorization to achieve the clinical and financial goals and objectives of the program.
  • Supervises and supports the program’s leadership team and ensures they are prepared to assume administrator duties in the program director’s absence.
  • Design, develop, and implement an annual strategic plan that focuses on clinical excellence, financial performance and market and business development in collaboration with the senior leadership team and manages and directs the program toward the goals of the plan.
  • Includes effective measures that raise community awareness of services offered by the program.
  • Create and maintain proper operational controls, administrative and reporting procedures and systems to meet and exceed the clinical and financial goals of the organization included in the strategic plan.
  • Oversee the adequacy and soundness of the programs financial performance, including reviews of operating results, comparing them to established objectives and takes steps to ensure appropriate measures are taken to correct unsatisfactory results.
  • Actively participates in the senior leadership and governing board meetings.
  • Motivate and lead a high performance team; attract and recruit and retain required members of the team not currently in place and providing mentoring as needed.
  • Cultivate positive relationships with and maintain an environment of collaboration and cooperation at all levels of the organization, including the Medical Staff and the executive team.
  • Positively and professionally represents the program with internal and external customers, other shareholders, and the public
  • Ensure that all activities and operations are carried out in compliance with local, state, and federal regulation, Joint Commission standards, the program’s compliance plan, and all laws governing healthcare operations.
  • Supports the program’s Quality Improvement Plan and measures effectiveness on that plan to demonstrate clinical excellence.
  • Ensures the implementation of the program’s policies and patients’ rights and responsibilities.
  • Responsible for establishing and implementing a safe working environment that meets all licensure, regulatory, and accreditation requirements.
  • Provides timely, accurate and complete reports on the operations of the program, including, but not limited to, measures and effectiveness of achieving operational performance as defined in the strategic plan.
  • Contributes to professional development of staff, students, and colleagues in an environment of mutual respect and understanding.

What qualifications you will need:

  • Required Education: Master’s Degree in Nursing, Physical Therapy, Occupational Therapy, or Speech Therapy; or Master’s Degree in Business or Healthcare administration with a Bachelors in Nursing Physical Therapy, Occupational Therapy, or Speech Therapy. Those new to the role must become actively enrolled in a master’s program within 6 months and complete within 3 years.
  • Required License: Must have and maintain current licensure with the applicable North Carolina Board.
  • Preferred Certification: National Certification as a Nurse Executive or other related field (N/A for Occupational Therapy)
  • Required Experience: Five years of progressive leadership.
  • Computer skills including word processing, spreadsheets, Excel, PowerPoint, Internet and Intranet software, email.
  • Preferred Experience: Six to ten years of progressive leadership experience, previous management

CarePartners Health Services is a healthcare organization serving western North Carolina and offering a full continuum of post-acute care. Located in Asheville, North Carolina, CarePartners provides compassionate post-acute care, including rehabilitation, home health, adult care, hospice and palliative care. CarePartners also offers a full acute care rehabilitation hospital. With more than 1,200 colleagues and 400 volunteers, CarePartners Health Services is dedicated to helping people of western North Carolina live full and productive lives, despite illness, injury, disability or issues related to aging. CarePartners Health Services is a member of Mission Health, an operating division of HCA Healthcare. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder Become a manager with an organization that invests in your career while giving to the community. We are seeking distinguished applicants for our Program Director PACE and Private Duty Services opening. Help HCA Healthcare create healthier tomorrows for patients and communities. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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