Vice President, Integrated Care Services

Institute on Aging
San Francisco, CA

Posting Date: November 8, 2023

Posting Expiration Date: December 7, 2023

McCauley Kraker

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

Reporting to the Chief Operating Officer, the VP ICS will lead and expand our Integrated Care Services.


  • Deliver a world class experience for our PACE clients while improving health outcomes, delivering measurable cost reduction for our Payor partners and overseeing the division’s P&L
  • Deliver best-in-class services to callers of the Friendship Line, while leading and developing innovative new offerings to accompany the current model of high quality inbound and outbound call experiences of socially isolated and lonely individuals.
  • Lead the development and successful execution of the division’s strategic plan
  • Identify opportunities, build relationships, and lead initiatives to drive growth
  • Supervise and guide interdisciplinary leaders so that they work collaboratively in support of the mission and goals of the PACE program
  • Drive cross-team process improvements and best practices that enhance the client and employee experience
  • Define success metrics, executive dashboards, and operational targets
  • Develop and control operating budgets, working closely with Finance -Support organizational health practices to ensure exceptional culture
  • Assure compliance with applicable Federal, State, local and contract regulatory standards
  • Direct the development and implementation of quality protocols

Required Qualifications

  • B.A./B.S. Degree in Healthcare Administration, Business, Nursing, Public Health, Social Welfare, or related field
  • Minimum of 5 years of progressively responsible experience in healthcare, clinical, or behavioral health setting
  • Minimum of 5 years management experience -Strong analytical skills and experience managing a P&L
  • Proven track record of developing and implementing operational and growth strategies -Current knowledge of chronic care/geriatric issues and best practices
  • Mission-driven leader who is both strategic and operationally oriented
  • Deep commitment to helping unlock the potential of our most vulnerable seniors
  • Passion for transforming healthcare

Desired Qualifications -

  • Master’s degree in Healthcare Administration, Business, Nursing, Public Health, Social Welfare, or related field
  • Previous experience in General Manager roles overseeing a division’s strategic plan, P&L, and budget
  • Track record of success growing businesses
  • Experience driving initiatives that lead to measurable improvements in client experience, health outcomes, and healthcare cost savings
  • Executive presence and experience working with C-level partners
  • Experience working within PACE organizations or programs focused on improving outcomes for senior populations and working knowledge of PACE regulations
  • Demonstrated ability to mentor and develop other leaders

Compensation: Range: $ 186,480.00 - 231,585.00/annual This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors. This range does not include any additional equity, benefits, or other non-monetary compensation which may be included. Institute on Aging reserves the right to revise job descriptions or work hours as required.

If interested, apply here

IOA is an Equal Opportunity Employer: minority/female/disability/veteran We encourage you to learn more about IOA by visiting us here. IOA reserves the right to adjust work hours or duties when appropriate. Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.