Manager of Home Care Services

What You’ll Do:

• Inspire and lead a team of 100 Certified Nursing Assistants (CNAs)/Personal Care Assistants (PCAs), ensuring they feel empowered, supported, and recognized.
• Ensure compliance with Centers for Medicare and Medicaid Services (CMS) and Michigan Department of Health and Human Services (MDHHS) regulations.
• Create and implement policies and procedures to ensure the highest standards of participant care.
• Collaborate with Human Resources on recruitment, onboarding, training, and retention strategies.
• Monitor participant satisfaction and solve concerns to ensure positive outcomes.
• Partner with the Nurse Educator to provide ongoing training and development for team members.
• Participate in quality improvement initiatives to ensure continuous growth and excellence in care services.

Qualifications You Bring:

• Registered Nurse (RN) License in the State of Michigan, preferred. 
• Bachelor’s degree in a health-related field preferred; associate degree required.
• Minimum of three years of experience in health or human services, managed care, home care, or long-term care settings.
• At least one year of leadership experience required (two years preferred).
• Strong communication and relationship-building skills, with a proven ability to lead, motivate, and develop high-performing teams.
• Proficiency in MS Office Suite (Word, Outlook, PowerPoint, Excel).
• Experience working with frail, elderly, or long-term care populations.