Successful and efficient development of a PACE® program requires access to in-depth knowledge about PACE program operations, marketing and financing. Prospective PACE Providers can benefit enormously from the expertise of existing organizations that have first-hand experience in the development and implementation of PACE. PACE Technical Assistance Centers (TACs) are available to assist prospective providers in building successful PACE programs, taking into consideration a broad range of general as well as program-specific factors. Across the country, TACs provide support and guidance throughout each phase of the PACE development process.
From Organizational Assessment to Decision-Making
A prospective PACE organization will need to consider a number of critical factors that will impact its decision to proceed with developing a PACE program. One of the first activities an organization will undertake as part of this process is an in-depth assessment of whether the community and the sponsoring organization will be able to support and benefit from the development of a PACE program. TACs conduct organizational and market assessments and assist with the development of a business plan and other materials for presentation to the stakeholders and governing body of an organization.
TACs will address a number of key questions during the assessment process:
From Planning and Development to Enrollment
Once an organization has decided to proceed with PACE, TACs are available to assist with the initial planning and development of the PACE program, including the development of the PACE center, hiring and training center staff, start-up, and preparation of the PACE Provider Application. TACs also provide ongoing consultation once an organization is fully operational and has begun providing services to participants. TACs provide support through telephone consultation, on-site visits, intensive trainings and resource materials.
TACs offer a variety of resources and services:
NPA does not endorse or recommend any TAC. The TACs listed below are members of NPA. NPA has asked each of them to complete a questionnaire about the services they provide to developing and operational PACE programs and to provide a reference list. That information is provided below as a courtesy to those organizations researching technical assistance centers. It is not provided as an endorsement.
CareVention Consulting | Technical Assistance Center
A division of Capstone Performance Systems
Continuum Development Services
Palmetto PACE Advisory Group